Terms of service

Terms of Service for Totem Trovia

Effective Date: June 28. 2024

1. Introduction Welcome to Totem Trovia ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website [totemtrovia.com], products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website. By using our website, you represent and warrant that you meet this age requirement.
  • Account: To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to use our website for any unlawful purpose or in any way that could harm, disable, overburden, or impair our website.

3. Purchases and Payments

  • Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel any order at any time for any reason.
  • Pricing and Availability: We strive to ensure that all product descriptions, prices, and availability information on our website are accurate. However, errors may occur, and we reserve the right to correct any errors and update the information at any time without prior notice.
  • Payment: By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.

4. Shipping and Delivery

  • Shipping: We will ship products to the address you provide during the checkout process. We are not responsible for any incorrect or undeliverable addresses.
  • Delivery Time: Delivery times are estimates and may vary based on location and other factors. We are not responsible for any delays in delivery.

5. Returns and Refunds

  • No Refunds or Returns: All sales are final. We do not offer refunds or accept returns for any of our products.
  • Replacements for Damaged Products: If your product arrives damaged, we are happy to offer a replacement. Please contact us at totem.trovia@gmail.com with your order number, description of the damage, and photographic evidence of the damaged product and packaging within 7 days of receiving your order.

6. Intellectual Property All content on our website, including text, graphics, logos, images, and software, is the property of Totem Trovia or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

7. Limitation of Liability To the fullest extent permitted by law, Totem Trovia and our officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website.

8. Indemnification You agree to indemnify and hold Totem Trovia and our officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, made by any third party due to or arising out of your use of our website, your violation of these Terms, or your violation of any rights of another.

9. Governing Law These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

10. Changes to These Terms We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

11. Contact Us If you have any questions about these Terms, please contact us at:

Thank you for shopping with Totem Trovia! We appreciate your understanding and support.